Our comprehensive Technical & Services Program provides excellent support when you need it.
Support
Dedicated service is as important as reliable products. We deliver both.
Our highly trained in house hardware and software support team ensure that any questions you may have before and after sale are answered quickly and knowledgeably.
Once installation is completed, we can offer you telephone assistance, on site support or technical training.
If you have any questions regarding the use or application of our products please do not hesitate to contact our support team.
Open from Monday to Friday, 9.00 to 17.30
Phone: 01442 418800
Email:
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Customer Support Agreement
Service agreements (12-month and multi-year) are available for both preventive maintenance and corrective maintenance. These support services are customised to the level of support you desire. They are flexible over time to adapt as your needs change.
Our Support Contract provides many benefits:
Extends equipment life, ensures accuracy and efficiency
Offers preventive maintenance
Repair and/or replacement
Free technical assistance
Free software update
Remote Assistance
Bodet provide on-demand remote assistance to our customers. This means you receive fast and highly secure support without having to go through multiple phone calls to diagnose problems.
Just connect, receive support, and then continue working almost immediately